Companies with more complaints than expected have an index above 1.00. If a company has fewer complaints than expected, its index is below 1.00. The index is a means by which to compare companies of similar sizes in terms of customer satisfaction, as measured by the number of complaints filed.Ī company that receives the number of complaints expected for its size has an index of 1.00. The National Association of Insurance Commissioners (NAIC) calculates a complaint index for insurance companies annually.

No online claim filing: North American does not offer online claim-filing capability.

No online application available: While you can get a quote online for term coverage, if you want to apply for a policy, you’ll need to connect with an agent to do so.

Three living benefits included with coverage: Policies automatically include three living benefits (for critical, chronic, and terminal illnesses) for no additional upfront premium cost.

This means they’re more affordable than 75% of the companies we reviewed.

Well-priced term coverage: Based on a review of quotes from 32 term life insurance companies, North American’s policies are priced in the lower 25th percentile.Low number of customer complaints: North American receives a low number of customer complaints based on its size.

Coverage is available up to $3 million if you’re 50 or younger, and up to $2 million if you’re aged 51 to 60. To qualify for this accelerated underwriting program, you need to be in good health and answer thorough health and lifestyle questions. No-medical-exam coverage available: All policy types can potentially be obtained with no medical exam.This means the company is deemed to have a superior ability to meet its ongoing insurance obligations. Superior financial strength: North American has been assigned an A+ (Superior) rating by AM Best for financial strength.

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